Frequently Asked Questions
Everything you need to know about your Lethe Intimates experience.
How do I find my perfect fit?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for comfort, or you can contact our fit specialists for a personalized recommendation.
What is your return policy for intimate apparel?
For hygiene reasons, we only accept returns on items that are unworn, unwashed, and in their original packaging with all tags and hygiene seals intact within 30 days of purchase.
How should I care for my Lethe Intimates?
To preserve the delicate lace and silk fabrics, we recommend hand washing in cold water with a mild detergent and laying flat to dry. Avoid machine drying or harsh chemicals.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
Are your materials sustainably sourced?
We are committed to ethical production. 80% of our collections are made from recycled lace and OEKO-TEX certified fabrics to ensure they are safe for both your skin and the environment.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placement by contacting our support team via live chat or email.